Shipping policy

1. Shipping & Delivery

Shipping options, costs and estimated delivery times are shown during checkout.

Once your order has been shipped, you will receive a shipping confirmation with tracking information where available.

Please note that delivery times are estimates and may occasionally be affected by delays with the shipping carrier.

2. Delivery Address

Please make sure your delivery address is correct before completing your order.

If you notice an error, contact us as soon as possible at info.drippiezroom@gmail.com. Once an order has been shipped, we cannot guarantee that the delivery address can still be changed.

3. Delayed, Lost or Damaged Parcels

If your order has not arrived within the expected delivery time, please contact us and we will help investigate the shipment with the carrier.

If your parcel arrives damaged, please contact us as soon as possible and include your order number and photos of the damage.

4. International Orders

For deliveries outside the European Union, customs duties, import taxes or handling fees may apply. These additional charges are the responsibility of the customer unless otherwise stated during checkout.